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Strategize for upskilling

Use this playbook to better understand employee needs and personal goals to plan your upskilling strategy.

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Playbooks are tried-and-true tactics to help transform managers into world-class coaches. Playbooks range from strategies to reduce burnout and improve mental health, to exercises to maximize team grit and alignment, and everything in between.
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About this Playbook

Keeping people's skills in sync with the constantly changing world of work is the biggest talent challenge of our time. To meet this challenge, companies need to continually upskill their people. And that means investing in all types of learning, identifying and filling skill gaps, and keeping people employable.

Use this Playbook to ask your team members all the different things they want to learn within your organization. And what skills they want to grow. Instead of trying to narrow their options, help them broaden their possibilities. From there, you can start upskilling your people in a more team focused way.

Activity Steps
Here's the secret sauce:

Work in collaboration with cross-functional leaders, so you can identify both capacity and future skills that can be learned. Understand that the skills identified will vary widely by role and career aspirations.

It’s important that employees own their upskilling, and you can support that process with career conversations.


Next, you'll want to set some upskilling goals. The key here is to work with your team to make sure the upskilling goals are aligned with their personal goals. You've set your upskilling goals. Now it’s time for the really fun part: figuring out the best ways to achieve them and how you map learning to skills.

This can be through self directed applications, team based learning, peer to peer, or on the job learning.


The last step will be to implement your upskilling focus for the certain period of time, making sure to communicate on employee feedback, and overall Playbook success.

Your people have gained new skills or improved those they already had. Now it’s time to match their skills to the right internal opportunities — so they can continue to learn, and so leaders and managers can see what talent already exists at the company.

Pro Tip
Next Steps

Not sure if this is the right Playbook for your team? With LEON, our algorithm recommends exactly the right Playbook, at the right time, to the right team, to be more effective and drive well-being and performance.‍‍

These Playbooks range from adjusting workload and schedules, to exercises for improving team grit and alignment, and everything in between.

No matter how your team is scoring, we’ll provide data-driven recommendations to support their most pressing needs.

To better support and drive performance in your team, try running this Playbook with LEON. It's free to start and you can launch to your entire team in minutes.

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