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5 Tips From Companies That Have Always Been Remote

Like many companies, we’re navigating the transition to remote work. Rather than reinventing the wheel, we’ve turned to some remote-first companies to put together some advice they’ve passed along. Many companies have been operating remotely for years, and have developed efficient strategies to empower their employees to succeed remotely. Here are a few of my […]

Written By Sarah Mooney

On May 15, 2020

Dedicated wellness expertise each step of the way.

Like many companies, we’re navigating the transition to remote work. Rather than reinventing the wheel, we’ve turned to some remote-first companies to put together some advice they’ve passed along. Many companies have been operating remotely for years, and have developed efficient strategies to empower their employees to succeed remotely. Here are a few of my favorite tips:

1. GitLab: Host virtual coffee breaks 

Coffee breaks are omnipresent for the workplace. Why shouldn’t they play a role while working remotely? At GitLab, remote employees are encouraged to take virtual coffee breaks to strengthen relationships. GitLab uses Slack to facilitate these breaks. The company’s “#donut_be_strangers” Slack channel leverages the Donut bot to randomly pair employees for coffee breaks. Many companies are relying on Donut to facilitate virtual meetups—it’s worth checking out.

remote work

2. Automattic: Set boundaries

While working remotely, it’s easy for work-life and personal life to become fuzzy. James Huff, the  Happiness Engineer at Automattic—the company that produces WordPress—emphasizes the importance of parting your work and personal life. At a fundamental level, this means setting a schedule for work and finding a dedicated workspace. 

3. Buffer: Slack agreements 

To ensure Slack is used productively, Buffer has established 10 Slack Agreements to establish a guide for appropriate communication in Slack channels. One agreement is “Use status and profiles to communicate availability.” By letting people know when you are and are not available, they’ll be able to see when it’s appropriate to reach out to you and when you’re clocked out. 

Another of Buffer’s Slack agreements is “Communicate proactively.” This has to do with communication cadence. Rather than messaging someone with a salutation such as “Hi, Jack!” and waiting for a reply, Buffer recommends including all the context that’s needed in the same initial message. Buffer recommends including all relevant links, documents, desired response times, and “anything that can move the conversation forward asynchronously” in the initial message. You can check out the full list of Slack agreements here.

4. Hotjar: Make your space productive

A study by Princeton University published in The Journal of Neuroscience found that a messy workplace environment negatively affects the ability to focus and process information. 

Website behavior analytics company, Hotjar is firm that a productive workspace is a prerequisite for effective remote working. Hotjar gives employees €4,000 to build their own workspace at home. Enabling employees to construct a personalized, clean personal office to help increase productivity.

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5. Close: Over-communicate

Communication is required to empower an efficient remote workforce. At inside sales CRM company, Close, communication is a priority for all of its employees. Close’s communication mantra is: whenever you’re wondering if you should say something, the answer is always yes.

For Close, native transparency is their anthem. Whether it’s customer communication, executive decision making, or financial analytics, Close believes that it’s important for employees to have a full view of the company. When everyone is leaning towards over-communication, workers are empowered with context that enables them to feel a greater sense of ownership and work more independently towards big picture objectives. 

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Let’s start boosting employee wellness and productivity within your company

While there’s no one-size-fits-all-solution for remote work, there are several strategies and tactics that are proven effective. Learn more about how our Growth Events can enable your remote team to connect and collaborate better. LEON is here to help your company succeed employee-first during these challenging times.

Dedicated wellness expertise each step of the way.